Terms and Conditions
The owner of this website is The Other Place Maspalomas and all pictures and information of this website is owned by The Other Place Maspalomas.
2. Permitted use
You are not permitted to use this website other than for the following, private, non-commercial purposes: (i) viewing the website; (ii) transferring to other websites through links provided on this website; and (iii) making use of other features that may be provided on the website for the limited purposes for such features. All permitted uses are subject to the restrictions in Section 3 (Intellectual Property) below. Copying the website or any part of it is not permitted except where permitted by law. Use of any automated system or software to extract data from this website, including but not limited to “screen scraping”, is prohibited to the greatest extent possible under law.
3. Intellectual property
All information, data, and materials presented on this website, including names, logos, pictures, graphics, etc. as well as the color scheme and layout of the website, are subject to national and international copyright, trademark rights, database rights and/or other intellectual property rights and protections. All reproduction is prohibited to the greatest extent possible under law.
4. Links to this website
You may not establish and/or operate links to this website without the prior written consent of The Other Place Maspalomas. Such consent may be withdrawn at any time at our own discretion.
The following are the terms and conditions of trading with our firm hereafter known as the (“Supplier”) for the supply of Supplier’s goods (“Goods”) to any third party (“Buyer”).
1.1 The Buyer may make an order for Goods from the Supplier by online order form or by e-mail, facsimile or by means of a postal or telephone order.
1.2 The Buyer shall be responsible for ensuring the accuracy of the order. By placing an order for the Goods the Buyer shall be deemed to have accepted these conditions of trade.
2. Foundation of Contract and Specifications
2.1 No Contract will subsist between the Supplier and Buyer for the sale of any Goods unless and until the Supplier accepts your order by e-mail confirming that it has shipped your product.
2.2 Whilst the Supplier makes every effort to ensure that the Goods descriptions and illustrations contained on the web-site are accurate and current the Supplier is dependant upon the Goods manufacturer to provide the information and the Supplier can therefore not warrant the accuracy of such information.
2.3 The Supplier cannot guarantee product availability. Should Goods ordered be temporarily unavailable the Buyer shall be notified of the delay in delivery and given the option to cancel the order. If the Buyer does not cancel the Order, the Buyer shall be deemed to have accepted the new delivery date
3. Delivery and Return
3.1 Delivery of the Goods shall be made as soon as possible and within 30 days of the Supplier’s acceptance of the Order unless an extended delivery date is agreed between the parties and shall be effected by the Supplier delivering the Goods to the Buyer’s address as notified to the Supplier on the Buyer’s order. If pursuant to this clause 3.1, the parties cannot agree an extended delivery date, the Supplier shall be entitled to cancel the order and refund the purchase price (if already paid).
3.2 Subject to clause 3.1 any dates quoted for delivery of the Goods are approximate only. The Supplier shall not be liable for any delay in delivery of the Goods and time shall not be of the essence in these Terms and Conditions.
3.3 Spain delivery and carriage is normally by Correos Spain or on request by Overland Courier. International delivery and carriage is normally by Correos Spain / Overland Courier to Europe or Air Freight for most non-European countries. Prices do not include delivery to any destination and will be charged in addition to the price of Goods listed.
3.4 Unused and unopened Goods that do not meet the Buyer's requirement on delivery may be returned at the buyers expense to the Seller for a credit, within 14 days of delivery. Prior authorisation for return must be obtained before returning goods or they will be refused. Personalised items or custom made goods are non returnable unless faulty or supplied incorrectly.
3.5 The Buyer shall report any damage to the Goods during transit to the Supplier within 2 days of delivery. This does not affect your statutory rights as a consumer.
4.1 Prices quoted on the Supplier web-site are shown inclusive of VAT but exclude delivery which will be shown separately.
4.2 Prices are subject to alteration. However any change in price will be notified to the Buyer prior to the Supplier's acceptance of the order.
5.1 The Methods of payment are detailed on the web-site and will always be by secure encrypted method.
5.2 Payment for the Goods is always subject to clearance prior to the Supplier dispatching the Goods.
6. Warranties and Liability
6.1 The Supplier offers a 100% guarantee on all goods. In the unlikely event you find a faulty with any goods supplied we will undertake to replace it on a one for one, like for like basis, subject always to the alleged faulty goods being returned to base for inspection and the Supplier receiving notification of such return prior to the Buyer returning the Goods. Goods damaged by the Buyer or any third party will not be replaced under any circumstances. To claim under this warranty the customer must contact the supplier for returns authorisation. Once authorisation has been obtained the customer should return the alleged faulty goods to the supplier for inspection. If on inspection a fault is found the faulty item will be replaced.
6.2 To the fullest extent permitted at law the Supplier will not be liable for damages arising out of or in connection with the use of this web-site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, of or damage to property and claims of third parties.
6.3 For the avoidance of doubt where Goods are sold under a consumer transaction the statutory rights of the Buyer are not affected by these Terms and Conditions.
7.1 If any provision of these Terms and Conditions is declared by any judicial or any other competent authority to be void, voidable, illegal or otherwise unenforceable or indications to that effect are received by either party from any competent authority then that provision shall be limited or eliminated to the minimum extent necessary so these Terms and Conditions shall otherwise remain in full force and effect and enforceable.
7.2 These Terms and Conditions supersede any prior agreement between the parties whether written or oral under such prior agreements.
7.3 These Terms and Conditions shall be governed by and construed in accordance with the laws of Spain and the Spanish Courts shall have non-exclusive jurisdiction to decide any dispute concerning these Terms and Conditions or the subject matter of these Terms and Conditions.
7.4 No waiver by Supplier of any breach of these Terms and Conditions by the Buyer shall be considered as a waiver of any subsequent breach of the same or any other provisions.
Placing an order on this site confirms your acceptance of these terms of business
All information collected through www.81support.es will be kept strictly confidential and will not be sold, disclosed to third parties or reused without permission from the consumer at any point in time. Any information obtained by 81 Support will not be used in any manner that has not been consented to by the consumer. Any personal and/or identifiable information provided to us at www.81support.es will be protected from unauthorized access. Personal and/or identifiable information includes, but is not limited to data, such as name, address, telephone number, e-mail address, etc.
The Other Place Maspalomas
Playa del Ingles
San Bartolome de Tirajana
35100 Gran Canaria
Tel: +34 630388221
Credit / Debit Cards (coming soon)